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  Arne Moor

Higher Management

Bülach ZH, CH


+41 79 777 26 18


Project & Program Management


Enterprise & Solution Architecture


IT Strategy


Business Process


IT Service Management & ITIL


Project Portfolio Management










Experienced manager with strong client focus, can-do attitude and a comprehensive history of working in the information technology and services industry. Skilled in software engineering, project management, enterprise architecture, process engineering, IT strategy, leading homo- and heterogeneous teams of the before mentioned roles, cross-functional problem solving and coaching.

Passionate about digitalization, cloud, people & technology, creating values for clients by reducing complexity, by providing new or enhanced software solutions and by improving quality and efficiency. Focused on the triangle Management - IT – Business.

With demonstrated leadership capabilities in leading geographically dispersed teams, I have managed vendors throughout the entire lifecycle, was responsible for outsourcing and offshoring and for program and large budget management. I have consistently excelled in execution and delivered above expectations.

Work Experience

Program Manager at Ärztekasse Genossenschaft, Urdorf ZH, Switzerland
Since March 2019
Team Leader and Program Manager


Java, .Net, Angular, PostgreSQL, Atlassian CICD Suite

Rebuilt internal vendor management and support organisation. Insourced vendor team and core solution. Built a new development organisation from scratch (from 0 to 25 people - all roles). Setting up a new it operations organisation at the moment.

Principal Consultant / Director at Capgemini Switzerland (former sd&m), Zürich, Switzerland
February 2007 – November 2018
Consultant, Business Analyst, Architect and Program Manager, Team Leader – On-, Near- and Offshore

Banking, Retail, Manufacturing, Energy, Automotive

Java, AWS, GCP, .Net, SAP, Oracle, Tibco, etc

Successful implementation of projects and programs from start to finish and recovery of projects in severe trouble, mainly in the areas manufacturing, financial services, energy and automotive. Rollout of project management standards for delivery and finance controlling. Successful IT merger of business units and legal entities.

Project Manager / Team Lead at Credit Suisse – IT International, Zürich, Switzerland
September 2005 – January 2007
Consultant, Project Manager, Team Leader – On- and Offshore


Temenos, Basic, Java

Successful harmonization of application lifecycle models for international core banking support and change management. Rollout of Swift network connectivity for Ultra-High-Net-Worth-Individuals.

Developer & Dep. IT Head at Bechtle (former ALSO IT-Services), Dübendorf, Switzerland
July 2002 – March 2005
Developer, Deputy IT Head – Onshore

IT Services, Banking

Oracle DB & ERP, Java. .Net

Successful rollout of Oracle E-Business Suite as replacement of the custom ERP/SCM. Due to liquidation analysis of business data with following compliant archiving and dissolution of relevant assets.

HitchHiker Software GmbH, Frankfurt am Main
June 1996 – June 2002
Head of Development, Technical Sales Consultant, Developer – On- and Nearshore

Airline, Tourism

Delphi, C++, Java, HTML

Lead for a sustainable architecture, design and implementation of a standard product to drastically reduce cost of flight ticket sales and provide good customer experience that issued more than 20 million tickets.


Frankfurt University of Applied Sciences
September 1991 – June 1996

Studies of general computer science

University of Frankfurt
October 1990 – August 1991

Law studies

Technical vocational high school of Offenbach
August 1987 – July 1990

Focused high school classes on IT and electronics